Terms and Conditions
1. Policy
Habibi Marrakech Travel is committed to providing our clients with unique, authentic, and well-organized travel experiences across Morocco. We prioritize safety, comfort, and cultural immersion, ensuring every journey is memorable. All services are delivered with transparency, professionalism, and respect for our guests and partners.
2. General Conditions
Bookings
All bookings must be made through our website, via email, or WhatsApp. Bookings are confirmed once full payment is received.Services Included
Accommodation in luxury riads or boutique hotels
Daily breakfast
Airport and intercity transfers
Guided excursions and tours
Cultural activities and 24/7 local assistance
Flights
International flights are not included in our packages. We can provide recommendations but are not responsible for airline bookings or delays.Accommodation
We select accommodations that are authentic, comfortable, and well-located.Group Size
To maintain a personal experience, group sizes are generally limited to 10–20 participants.
3. Privacy Policy
Last updated: 22 July 2025
We value your privacy and are committed to protecting your personal data in compliance with GDPR (EU) and Moroccan law 09-08.
Data We Collect:
Name, email address, phone number
Travel preferences and booking details
Payment information (where applicable)
IP address and browsing data (via cookies)
How We Use Your Data:
To process bookings and provide travel services
To communicate with you regarding your trip
To send marketing communications (with your consent)
To improve our website and services
Data Sharing:
We only share your data with trusted partners (guides, hotels, transport providers) as necessary for your trip.
Your Rights:
You may request access, correction, or deletion of your personal data at any time by contacting:
📧 habibi.marrakechmorocco@gmail.com
4. Refund Policy
Cancellation by Client:
More than 30 days before departure: 50% refund
Within 14 days of booking (if departure is over 30 days away): Full refund
Less than 30 days before departure: No refund
Non-Refundable Items:
Optional excursions or additional services booked outside the main package.
Cancellation by Habibi Marrakech:
If we are forced to cancel due to unforeseen circumstances, you will receive a full refund or the option to reschedule your trip.